Jitabed Privacy Policy — How Your Data Is Protected

Jitabed collects certain necessary information to deliver the best gaming experience and ensure platform security. This information falls into two categories: details you provide voluntarily, and data collected automatically while you use the platform.

Jitabed never collects more information than necessary. The table below outlines the types of data we collect and the purpose behind each.

• Information you provide directly at the time of registration is collected.
• Log data is collected automatically while you use the platform.
• A copy of your NID or passport may be requested for identity verification.
• Messages sent via live chat or support are also stored.

Jitabed uses your information only for specific, legitimate, and necessary purposes. Under our privacy policy, we are committed to never using any data beyond its stated purpose.

Jitabed uses your personal information primarily for the following purposes — each of which is essential to maintaining service quality and keeping the platform secure.

• To create your account and complete identity verification (KYC).
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud, money laundering, and unauthorized access.
• To send promotions, bonuses, and personalized offers (with your consent).
• To identify and resolve technical issues on the platform.
• To support the implementation of responsible gaming policies.
• To meet legal obligations and fulfill regulatory authority requirements.
• To manage customer service and support tickets.

Jitabed stores your personal information on secured servers protected by industry-standard security technology. Our data centers operate with 24-hour monitoring and strict access controls. Only authorized personnel are permitted to access your data.

• All data is transmitted using 256-bit TLS/SSL encryption.
• Passwords are stored using bcrypt hashing — never in plain text.
• Automated systems run around the clock to detect suspicious activity.
• Regular security audits and penetration testing are conducted.
• Strict role-based access controls are in place for all staff accessing your data.
• In the event of a data breach, affected users will be notified within 72 hours.

After an account is closed, certain data may be retained for up to 5 years for legal and regulatory reasons. After that period, the data is securely deleted.

The Jitabed website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. They remember your login session, retain your preferred language settings, and help the platform run faster.

• Cookies can be blocked or deleted at any time from your browser settings.
• Disabling essential cookies may prevent login and other features from functioning properly.
• Jitabed does not use any cross-site tracking cookies.

Jitabed may share your information with trusted third parties in limited and specific circumstances. Such sharing is always for the purpose of maintaining service quality and meeting legal obligations. Your data is never sold under any circumstances.

• Payment Provider: Only the financial information necessary to process mobile banking and bank transfers is shared.
• Game Providers: Third-party game providers may receive limited session data.
• Legal Authorities: Information may be disclosed in response to a court order or government request.
• Security Partner: Minimal data is shared with specialized verification agencies to prevent fraud.

Every Jitabed member has the following rights over their personal information. To exercise any of these rights, contact our support team — we typically respond within 30 business days.

• Right to Know: You have the right to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your personal data where there is no legal basis for retaining it.
• Right to Portability: You may request an export of your data in a machine-readable format.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Marketing Opt-Out: You may request to opt out of promotional communications.

Jitabed strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor's data has been collected inadvertently, it will be deleted immediately upon notification and the account will be closed.

Jitabed may update this privacy policy from time to time. For any significant changes, registered users will be notified by email and a notice will be posted on the website. Continued use of the platform after any changes constitutes acceptance of the updated policy.

• The "Last Updated" date will always be visible at the top of the page.
• Previous versions will be provided upon request through support.
• 30 days' advance notice will be given for any material changes.

If you have any questions, concerns, or requests to exercise your rights regarding our privacy policy, please contact our support team. We typically respond within 48 business hours.

• Send a data deletion request via email.
• To request a copy of your account data, simply let us know by email.
• Live chat support is available 24/7.